IACIT offers the following technical assistance services:

• Elaboration of the technical assistance plan.
• Execution of preventive and corrective maintenance services, in factory and on site.
• Technical assistance during the warranty period.
• Support to the definition of technical and operational problems in the field.
• Technical assistance for the update and upgrade of equipment and systems already installed.
• Removal of obsolete and temporary equipment and installations.
• Field assessment and documentation of already existing installations.
• Project and execution of solutions for the substitution of parts due to discontinued production.
• Planning and execution of overhaul maintenance services.
• Installation of new versions of applications.

IACIT offers Integrated Logistical Support, aiming to attend the logistical needs of the clients, integrated to the equipment, systems and installations supplied.

Among the main integrated logistical functions, we can describe:

• Integrated logistical support planning:
  · Elaboration of the equipment and systems product structure.
  · Elaboration of information for cataloging of logistical items.
  · Reliability and maintainability studies.
  · Maintenance logistics studies and planning.
  · Special packaging.
  · Operation and maintenance training.
  · Documentation (operations and maintenance manuals).
  · Specification and quantification of spare parts and consumables.
  · Specification and quantification of calibration, testing and maintenance special instruments and tools.
  · Packaging, transportation, storage and insurance for the displacement among manufacturing, mounting, installation and operation.
  · Elaboration and supply of the technical manuals for operation and maintenance.
  · Spare parts and consumables for maintenance.
  · Special instruments and tools for calibration, test and maintenance.
  · Elaboration and application of operation and maintenance training courses.

IACIT was the first private company to be certified by DECEA, organization of the Aeronautics Command, in the category of Technical-Operational Specialization, in order to offer and execute operations services direct to the Communication Stations Operation, owned by the Air Traffic Control Services.

Since 2002, IACIT has been providing operations services in the Airport of São José do Rio Preto, owned by DAESP.

The certificate comprises the following categories of EPTA – Private Stations of Aeronautical Telecommunications:

“Special”	Air Traffic Control Services (ATC)	Applied to APP e TWR
“A”	Flight Information Services (FIS)
“B”	System of general messages transmission among aircraft and their bases.	METAR e NOTAM
“C”	Visual and non-visual aids to air navigation.

IACIT can supply, for those services, the following professionals:

• Aeronautical Station Operator.
• Air Traffic Controller.
• Meteorological Observer.

In support to the operations services, IACIT provides also the administrative services at the Aeronautics Command.